TERMS AND CONDITIONS

Effective Date: August 27, 2026

These Terms and Conditions govern your use of the BalloonLab website and communications with BalloonLab.

1. Business Information

BalloonLab
330 Richard Ct.
Vernon Hills, IL 60061
Phone: (847) 401-6613
Email: info@balloonlab.com
Website: https://balloonlabusa.com

2. Quote Requests and Services

Submitting a form through our website constitutes a request for a quote and does not create a binding service agreement.

Services, pricing, availability, delivery, installation, event details, payment terms, and other conditions will be confirmed separately by BalloonLab. The current minimum order amount is $200.

3. SMS Messaging Terms

By voluntarily selecting the SMS consent checkbox and providing your phone number, you consent to receive text messages from BalloonLab regarding:

• Quote requests
• Appointment scheduling
• Event details
• Delivery and installation updates
• Customer-service communications

Message frequency varies. Message and data rates may apply.

To stop receiving text messages, reply STOP at any time. For assistance, reply HELP or contact us at (847) 401-6613 or info@balloonlab.com.

Consent to receive text messages is not a condition of purchasing any goods or services. Mobile carriers are not responsible for delayed or undelivered messages.

BalloonLab does not sell or share mobile phone numbers, SMS opt-in information, or consent records with third parties or affiliates for their marketing or promotional purposes.

4. Privacy

Our collection and use of personal information are governed by our Privacy Policy:

https://balloonlabusa.com/privacy-policy/

5. Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use its content for unlawful purposes.

Website information is provided for general informational purposes. BalloonLab may update, modify, or remove website content without prior notice.

6. Intellectual Property

Unless otherwise stated, the text, images, branding, designs, and other content on this website belong to BalloonLab and may not be reproduced or used without written permission.

7. Limitation of Liability

To the extent permitted by law, BalloonLab is not responsible for indirect, incidental, or consequential damages resulting from the use of this website or reliance on its content.

Nothing on this website guarantees the availability of services for a particular date or event until confirmed directly by BalloonLab.

8. Changes to These Terms

BalloonLab may update these Terms and Conditions periodically. Any changes will be published on this page with a revised effective date.

9. Contact Us

For questions about these Terms and Conditions, contact:

BalloonLab
330 Richard Ct.
Vernon Hills, IL 60061
Email: info@balloonlab.com
Phone: (847) 401-6613